Terms and Conditions
Terms and condition
# Terms & Conditions:
Welcome to Ray Fine Ornates, By accessing and using our website, products, and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
Ray Fine Ornates is a Jaipur-based jewelry brand specializing in handcrafted jewelry made with precious, semi-precious, natural, and lab-created stones. All products are handcrafted and may contain slight variations that make each piece unique.
2. Product Information
We make every effort to display product images, colors, materials, and descriptions accurately. However, slight differences may occur due to lighting, screen settings, photography, and the handmade nature of our jewelry.
Some jewelry pieces may include natural or lab-created stones, which are clearly mentioned in product descriptions wherever applicable.
3. Pricing
All prices displayed on the website are subject to change without prior notice. Prices may vary during promotions, sales, or special offers. Taxes, shipping charges, and customs duties (if applicable) may be charged separately depending on the destination country.
4. Orders & Payments
Orders are confirmed only after successful payment verification. Ray Fine Ornates reserves the right to cancel or refuse any order due to payment issues, product unavailability, pricing errors, or suspicious activity.
Custom-made and personalized orders cannot be canceled once production has started.
5. Shipping & Delivery
We aim to dispatch orders within the mentioned processing time. Delivery timelines may vary depending on the shipping destination, customs clearance, courier delays, or unforeseen circumstances.
Customers are responsible for providing accurate shipping information. Ray Fine Ornates will not be responsible for delays or losses caused by incorrect addresses.
6. Exchanges
We accept exchanges only according to our Return Policy. Customized, personalized, made-to-order, and worn items are generally non-returnable unless damaged or incorrect.
Customers must contact us within the specified period after delivery for any return or exchange request.
7. Handmade Jewelry Disclaimer
As our jewelry is handcrafted, slight irregularities, minor imperfections, and variations in stone shape, color, or finish are natural characteristics of handmade products and should not be considered defects.
8. Intellectual Property
All website content, including images, logos, product designs, text, and graphics, belongs to Ray Fine Ornates and may not be copied, reproduced, or used without written permission.
9. Limitation of Liability
Ray Fine Ornates shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Privacy
Customer information is kept secure and used only for order processing, communication, and service-related purposes. We do not sell or share customer information with unauthorized third parties.
11. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of Jaipur, Rajasthan.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us through the contact information available on our website.
Refund and Cancellation Policies:
Thank you for shopping with Ray Fine Ornates. Please read our Refund & Cancellation Policy carefully before placing an order.
Order Cancellation
Customers may request order cancellation within 24 hours of placing the order by contacting us directly at +91 8690666771. Cancellation requests made after 24 hours may not be accepted, especially if the order has already been processed or dispatched.
Refund Policy
Refunds are accepted only in genuine cases, which will be reviewed and decided solely by Ray Fine Ornates after verification.
Customers must contact us immediately if:
The package is received in damaged condition
The product received is different from the item ordered
There is a genuine issue with the order
To process such requests, customers may be asked to provide clear photos or videos of the package and product for verification purposes.
Non-Refundable Items
The following items are generally non-refundable:
Customized or made-to-order jewellery
Personalized products
Used or worn jewelry
Orders damaged due to customer mishandling
Refund Processing
If a refund request is approved, the refund will be processed through the original payment method within the applicable processing time.
Contact Us
For cancellation, refund, or support-related queries, please contact us at:
Phone: +91 8690666771
Ray Fine Ornates – Jaipur, Rajasthan, India
Contact Us:
We would love to hear from you. Whether you have questions about our jewelry, custom orders, shipping, wholesale inquiries, or collaborations, the team at Ray Fine Ornates is always here to assist you.
Get In Touch
Phone / WhatsApp:
+91 8690666771
Store Address:
223, 1st Floor, Memiyon Ka Darwaja,
Haldiyon Ka Rasta, Johari Bazar,
Jaipur – 302003, Rajasthan, India
Business Hours
Monday – Saturday
10:00 AM – 7:00 PM (IST)
Custom Orders & Bulk Inquiries
We specialize in handcrafted and made-to-order jewelry. If you are looking for customized designs, gemstone selections, bridal jewelry, or bulk orders, feel free to contact us directly for assistance.
Thank you for choosing Ray Fine Ornates — where handcrafted elegance meets timeless craftsmanship.
Frequently Asked Questions (FAQs):
1. What type of jewelry does Ray Fine Ornates offer?
We specialize in handcrafted gold-plated jewelry featuring precious, semi-precious, natural, and lab-created stones. Our collection includes necklaces, bracelets, earrings, rings, bridal jewelry, spiritual jewelry, and custom-made designs.
2. Are your jewelry pieces handmade?
Yes, all our jewelry pieces are handcrafted by skilled artisans in Jaipur, India. Slight variations are natural characteristics of handmade jewelry and make every piece unique.
3. Do you use real gemstones?
We work with a variety of natural, semi-precious, precious, and lab-created stones. Product descriptions clearly mention the type of stones used in each design.
4. Do you accept custom or personalized orders?
Yes, we offer made-to-order and customized jewelry services. Customers can request changes in stone colors, sizes, finishes, and designs according to their preferences.
5. How can I place a custom order?
You can contact us directly through WhatsApp or phone at +91 8690666771 to discuss your custom jewelry requirements.
6. Do you ship internationally?
Yes, we ship worldwide. Shipping timelines may vary depending on the destination country and customs clearance process.
7. How long does shipping take?
Processing and delivery times depend on the product and shipping location. Customized orders may require additional production time.
8. Can I cancel my order?
Yes, orders can be canceled within 24 hours of placing the order by contacting us directly at +91 8690666771.
9. Do you accept returns or refunds?
Refunds and returns are accepted only in genuine cases such as receiving a damaged package or an incorrect product. All refund requests are reviewed and finalized by Ray Fine Ornates after verification.
10. What should I do if my package arrives damaged?
Please contact us immediately with clear photos or videos of the damaged package and product so our team can review the issue and assist you.
11. How should I care for my jewelry?
To maintain the shine and quality of your jewelry:
Keep it away from water, perfumes, and chemicals
Store in a dry, airtight box or pouch
Avoid direct contact with moisture and rough surfaces
12. Where is your store located?
Our store is located at:
223, 1st Floor, Memiyon Ka Darwaja,
Haldiyon Ka Rasta, Johari Bazar,
Jaipur – 302003, Rajasthan, India.
-
Our Bulk Order Services:
We cater to:
Corporate gifting
Wedding gifting
Festive gifting
Boutique and reseller orders
Event giveaways
Customized employee gifts
Fashion and retail partnerships
Customization Available
We offer customized solutions according to your requirements, including:
Stone selection and color customization
Gold-plated finishes
Personalized designs
Custom packaging
Bulk quantity production
Branding support for businesses and events. -
Why Choose Ray Fine Ornates?
Handmade craftsmanship from Jaipur, India
Premium quality materials and finishing
Wide collection of gemstone jewelry
Competitive bulk pricing
Worldwide shipping available
Personalized customer support
Whether you are looking for elegant gifting options or sourcing handcrafted jewelry in bulk, our team is dedicated to providing unique designs and reliable service tailored to your needs.
Contact for Bulk Inquiries
For wholesale pricing, corporate gifting, or custom bulk orders, please contact us directly:
Phone / WhatsApp: +91 8690666771
Location: Jaipur, Rajasthan, India
Terms and Conditions
Terms and condition
# Terms & Conditions:
Welcome to Ray Fine Ornates, By accessing and using our website, products, and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
Ray Fine Ornates is a Jaipur-based jewelry brand specializing in handcrafted jewelry made with precious, semi-precious, natural, and lab-created stones. All products are handcrafted and may contain slight variations that make each piece unique.
2. Product Information
We make every effort to display product images, colors, materials, and descriptions accurately. However, slight differences may occur due to lighting, screen settings, photography, and the handmade nature of our jewelry.
Some jewelry pieces may include natural or lab-created stones, which are clearly mentioned in product descriptions wherever applicable.
3. Pricing
All prices displayed on the website are subject to change without prior notice. Prices may vary during promotions, sales, or special offers. Taxes, shipping charges, and customs duties (if applicable) may be charged separately depending on the destination country.
4. Orders & Payments
Orders are confirmed only after successful payment verification. Ray Fine Ornates reserves the right to cancel or refuse any order due to payment issues, product unavailability, pricing errors, or suspicious activity.
Custom-made and personalized orders cannot be canceled once production has started.
5. Shipping & Delivery
We aim to dispatch orders within the mentioned processing time. Delivery timelines may vary depending on the shipping destination, customs clearance, courier delays, or unforeseen circumstances.
Customers are responsible for providing accurate shipping information. Ray Fine Ornates will not be responsible for delays or losses caused by incorrect addresses.
6. Exchanges
We accept exchanges only according to our Return Policy. Customized, personalized, made-to-order, and worn items are generally non-returnable unless damaged or incorrect.
Customers must contact us within the specified period after delivery for any return or exchange request.
7. Handmade Jewelry Disclaimer
As our jewelry is handcrafted, slight irregularities, minor imperfections, and variations in stone shape, color, or finish are natural characteristics of handmade products and should not be considered defects.
8. Intellectual Property
All website content, including images, logos, product designs, text, and graphics, belongs to Ray Fine Ornates and may not be copied, reproduced, or used without written permission.
9. Limitation of Liability
Ray Fine Ornates shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Privacy
Customer information is kept secure and used only for order processing, communication, and service-related purposes. We do not sell or share customer information with unauthorized third parties.
11. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of Jaipur, Rajasthan.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us through the contact information available on our website.
Refund and Cancellation Policies:
Thank you for shopping with Ray Fine Ornates. Please read our Refund & Cancellation Policy carefully before placing an order.
Order Cancellation
Customers may request order cancellation within 24 hours of placing the order by contacting us directly at +91 8690666771. Cancellation requests made after 24 hours may not be accepted, especially if the order has already been processed or dispatched.
Refund Policy
Refunds are accepted only in genuine cases, which will be reviewed and decided solely by Ray Fine Ornates after verification.
Customers must contact us immediately if:
The package is received in damaged condition
The product received is different from the item ordered
There is a genuine issue with the order
To process such requests, customers may be asked to provide clear photos or videos of the package and product for verification purposes.
Non-Refundable Items
The following items are generally non-refundable:
Customized or made-to-order jewellery
Personalized products
Used or worn jewelry
Orders damaged due to customer mishandling
Refund Processing
If a refund request is approved, the refund will be processed through the original payment method within the applicable processing time.
Contact Us
For cancellation, refund, or support-related queries, please contact us at:
Phone: +91 8690666771
Ray Fine Ornates – Jaipur, Rajasthan, India
Contact Us:
We would love to hear from you. Whether you have questions about our jewelry, custom orders, shipping, wholesale inquiries, or collaborations, the team at Ray Fine Ornates is always here to assist you.
Get In Touch
Phone / WhatsApp:
+91 8690666771
Store Address:
223, 1st Floor, Memiyon Ka Darwaja,
Haldiyon Ka Rasta, Johari Bazar,
Jaipur – 302003, Rajasthan, India
Business Hours
Monday – Saturday
10:00 AM – 7:00 PM (IST)
Custom Orders & Bulk Inquiries
We specialize in handcrafted and made-to-order jewelry. If you are looking for customized designs, gemstone selections, bridal jewelry, or bulk orders, feel free to contact us directly for assistance.
Thank you for choosing Ray Fine Ornates — where handcrafted elegance meets timeless craftsmanship.
Frequently Asked Questions (FAQs):
1. What type of jewelry does Ray Fine Ornates offer?
We specialize in handcrafted gold-plated jewelry featuring precious, semi-precious, natural, and lab-created stones. Our collection includes necklaces, bracelets, earrings, rings, bridal jewelry, spiritual jewelry, and custom-made designs.
2. Are your jewelry pieces handmade?
Yes, all our jewelry pieces are handcrafted by skilled artisans in Jaipur, India. Slight variations are natural characteristics of handmade jewelry and make every piece unique.
3. Do you use real gemstones?
We work with a variety of natural, semi-precious, precious, and lab-created stones. Product descriptions clearly mention the type of stones used in each design.
4. Do you accept custom or personalized orders?
Yes, we offer made-to-order and customized jewelry services. Customers can request changes in stone colors, sizes, finishes, and designs according to their preferences.
5. How can I place a custom order?
You can contact us directly through WhatsApp or phone at +91 8690666771 to discuss your custom jewelry requirements.
6. Do you ship internationally?
Yes, we ship worldwide. Shipping timelines may vary depending on the destination country and customs clearance process.
7. How long does shipping take?
Processing and delivery times depend on the product and shipping location. Customized orders may require additional production time.
8. Can I cancel my order?
Yes, orders can be canceled within 24 hours of placing the order by contacting us directly at +91 8690666771.
9. Do you accept returns or refunds?
Refunds and returns are accepted only in genuine cases such as receiving a damaged package or an incorrect product. All refund requests are reviewed and finalized by Ray Fine Ornates after verification.
10. What should I do if my package arrives damaged?
Please contact us immediately with clear photos or videos of the damaged package and product so our team can review the issue and assist you.
11. How should I care for my jewelry?
To maintain the shine and quality of your jewelry:
Keep it away from water, perfumes, and chemicals
Store in a dry, airtight box or pouch
Avoid direct contact with moisture and rough surfaces
12. Where is your store located?
Our store is located at:
223, 1st Floor, Memiyon Ka Darwaja,
Haldiyon Ka Rasta, Johari Bazar,
Jaipur – 302003, Rajasthan, India.
-
Our Bulk Order Services:
We cater to:
Corporate gifting
Wedding gifting
Festive gifting
Boutique and reseller orders
Event giveaways
Customized employee gifts
Fashion and retail partnerships
Customization Available
We offer customized solutions according to your requirements, including:
Stone selection and color customization
Gold-plated finishes
Personalized designs
Custom packaging
Bulk quantity production
Branding support for businesses and events. -
Why Choose Ray Fine Ornates?
Handmade craftsmanship from Jaipur, India
Premium quality materials and finishing
Wide collection of gemstone jewelry
Competitive bulk pricing
Worldwide shipping available
Personalized customer support
Whether you are looking for elegant gifting options or sourcing handcrafted jewelry in bulk, our team is dedicated to providing unique designs and reliable service tailored to your needs.
Contact for Bulk Inquiries
For wholesale pricing, corporate gifting, or custom bulk orders, please contact us directly:
Phone / WhatsApp: +91 8690666771
Location: Jaipur, Rajasthan, India