Real-Time Updates
Track Your Order
Know exactly where your jewellery is.
Enter your Order ID or registered phone number to check your delivery status.
Ordered while signed in? View your orders
From our bench to your door
What happens after you order
Order placed
A confirmation email lands in your inbox within minutes, with everything you ordered listed.
Within minutesChecked & polished
Each piece is inspected on our bench at Haldiyon Ka Rasta, then boxed by hand.
1–2 working daysDispatched
We message you the moment the courier collects your parcel from the workshop.
Day 2–3In transit
Your parcel moves through the courier network. Check its status above at any time.
2–5 days in IndiaDelivered
Signed for at your door. Open it on camera if you would like a return to be effortless.
Day 4–8Good to know
Tracking questions
Where do I find my Order ID?
It is in the order confirmation email and SMS sent right after checkout. If you cannot find it, your registered phone number is enough — enter that instead.
My order has not moved in two days.
Parcels are only scanned when they change hub, so a quiet stretch mid-route is normal. If there has been no movement for three working days, message us and we will chase the courier ourselves.
I entered the wrong address.
Write to us the same day with your order number and the correct address. Before dispatch we can change it outright; after dispatch we ask the courier to redirect, which usually works but is not guaranteed.
My international parcel is held at customs.
Customs holds are handled by your local authority, not the courier. They will contact you for duties or documents. Duties and import taxes are payable by you and are not included in the price you paid us.
Need help?
Send your order number and we will chase the courier ourselves. A real person in Jaipur answers.
Mon–Sat · 10:00 AM – 7:00 PM IST